No, I don’t mean Dungeons and Dragons. And I also don’t mean some horrible team-building exercise where I play the role of the exasperated faculty member and you play the role of the department chair trying to help me.
What I do mean is a better-informed sense of what goes on in the daily work life of people on my campus and your campus. What is it like to be the dean? What is it like to be an adviser? What is it like to work in student life? What it is like to be a faculty member who teaches a large survey course? What, dare I ask it, is it like to be a student at your institution?
In this age of demands for greater accountability and demonstrations of the value of a college education, we have all dug deep into our campus trenches, adopting a defensive posture. Our constant refrain, regardless of which part of the university we speak from, is that “they” don’t understand. Don’t understand what it’s like to teach large classes, balance the university budget, tutor poorly prepared students, etc, etc. We would do well to remember that our enterprise is a common one: at the end of the day, when we are acting on our best intentions, we all want what is best for our students.
But universities are complex institutions. As faculty our rhetoric rightly highlights the educational mission, and hence the centrality of our role in shaping curriculum and teaching classes. We are quick to rail against administrators who don’t get it, who don’t understand what happens in our classrooms, who are out of touch with our students. Both our rhetoric and our railing may be appropriate, but at the same time, I wonder about two things.
First, to what extent is the educational mission of the university dependent upon those other pieces–and thus the work of non-faculty–falling into place? About five years ago I had an administrative position that required me to implement a new general education curriculum. This provided the opportunity to interact and work with a broad cross-section of the university. I emerged from that experience with a much deeper appreciation of the work that advisers, admissions officers, student life leaders, and others do. I realized the extent to which what happened in the classrooms of faculty who taught in the general education program was dependent upon the training and hard work of these individuals (It also gave me a ready supply of allies across the campus when I need questions answered and help with solving problems). Prepared, enthusiastic, well-advised students, who get the occasional chance to blow off steam at events sponsored by student life are the students I want in my classroom. That doesn’t happen without the dedication of the admissions officer, the adviser, and the student life specialist.
And as a corollary to this, what could we, as faculty, gain from role playing or putting ourselves in the shoes of our campus partners? Could we better understand what it’s like to advise stressed students about their financial aid? Or the difficulties of creating a vibrant campus life on a mostly commuter campus? Or promoting good study habits amidst noisy dorm life? You get the idea.
By the same token, what if we turned tables on this proposition and also encouraged our partners to sit in on a class or invited them to a department meeting where we discussed the common challenges of helping students with issues of time management?
I’m also going to propose that we move role playing up the food chain of the university. When was the last time your dean or provost sat in on a class? Or attended a student life event? But by the same token, when was the last time that you looked at the university’s budget spreadsheet and sought to understand the how your state (if you’re at a public institution) subsidizes (or doesn’t subsidize) higher education and the pressures that creates? Or appreciated the shifting demography of graduating high school seniors and the challenges that creates for admissions officers?
My point is simple: we’re in this together. Rather than cry that no one understands the work we do, we should encourage others to see us in action and then return the favor for our campus partners.